Please let us know
If you are unable to attend a concert having booked, do please let us know as soon as possible. Our concert venues accommodate limited audience numbers, and we do not like to waste spaces unnecessarily.
If you have paid for a concert and need to cancel, then we will provide a refund as follows:
- An administration fee of £5 is retained to cover our costs.
- cancel more than 5 working days before the concert, we will make all reasonable endeavours to resell the tickets.
- cancel within 5 working days of the event, then there is no refund.
Please contact us to cancel.
If we cancel a concert
In the event we need to cancel a concert, you get a full refund.